Last updated: 30/01/24
Thank you for choosing Home Detox UK for your drug and alcohol home detoxification needs. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information We Collect
Personal Information:
- Name
- Email Address
- Phone Number
- Location
Consultation and Assessment Information:
Details provided during the consultation and assessment process for personalised detox programs.
How We Use Your Information
Personalised Detox Programs:
Your personal information is used to tailor detox programs to your unique needs and preferences.
Communication:
We may use your contact information to provide support, updates, and information related to your detox process.
Service Improvement:
Aggregated and anonymised data may be used for statistical analysis and service enhancement.
Security Measures
Confidentiality:
Your detox journey is treated with utmost confidentiality, and your personal information is securely handled.
Secure Data Transmission:
We employ industry-standard security measures to protect your information during transmission.
Access Control:
Access to your personal information is restricted to authorised personnel only.
24/7 Helpline
Helpline Usage:
Information shared during helpline calls is treated with confidentiality and used only for providing necessary support.
Third-Party Disclosure
Strict Confidentiality:
We do not sell, trade, or otherwise transfer your personal information to outside parties. Your privacy is our priority.
Your Rights
Access and Control:
You have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights.
Frequently Asked Questions
Information Sharing:
Answers to frequently asked questions are provided for informational purposes only and do not involve sharing personal information.
Consent
Voluntary Disclosure:
By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
- Email: support@homedetoxuk.org.uk
- 24/7 Helpline: 020 3955 7704
Changes to Privacy Policy
This Privacy Policy may be updated periodically. Please check the last updated date for the latest information.
By choosing Home Detox UK, you entrust us with your well-being, and we are committed to respecting and protecting your privacy throughout your transformative journey to recovery.